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CUSTOMER SERVICE

 

The Philippines is currently ranked #1 in the world for offshore contact center services. Outsourced as a Contact Center can manage customers with both income and outgoing voice calls (call center services), and data applications such as e-mail, social media and instant message. Our Customer Contact Center Services include customer acquisition, customer retention, customer service, technical support, cross and up selling and credit management services. Whether the contact is inbound for Customer Care, Technicall Support and Help Desk or outbound for Lead generation and Telemarketing, Outsourced has the skills and experience to build and manage your Contact Center in the Philippines.

 

  • Contact center
  • Customer Service
  • Live Chat Support
  • Telemarketing
  • Technical Support
  • Upsell & Cross-sell
  • Collections
  • Data Cleansing & Validation
  • Lead Generation
  • Customer Acquisition
  • Customer Retention
  • Account Management
  • Telesales
  • Call Center Services
  • Customer Care
  • Help Desk
  • E-Commerce Support
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